Course Overview
A specialised course exploring how ISO quality management frameworks apply within universities and higher education providers.
Who Should Attend?
- University quality managers.
- Academic leaders, administrators, compliance staff.
Prerequisites
- None.
- Suitable to all QS workers or academic in higher education sector.
Learning Outcomes
- Understand the role of quality systems in higher education.
- Explore how ISO 9001 and other standards align with academic quality frameworks.
- Learn practical strategies for implementing quality improvement in institutions.
- Analyse case studies from Australian and international universities.
Key Topics
- Quality assurance vs. quality enhancement in higher education.
- ISO 9001:2015 in academic settings.
- Benchmarking and continuous improvement.
- Accreditation and compliance challenges in higher education.
- Tools for monitoring and evaluating quality performance.
Material Inclusions
- Quality assurance handbook for higher education
- Case studies of HE institutions
- Reference guides and frameworks
Assessment & Certificate
- Online multiple choice quiz
- Short reflective questions
Reviews
There are no reviews yet.