This pack includes all the documents you require to comply with an NDIS Verification Audit.  All documents are created in either Microsoft Word or Microsoft Excel and are accompanied with a User Manual to guide you in easily personalising the materials to your organisation. Included in this package are:
- FAQs – NDIS Auditing for Verification and Certification: All your questions answered, including a list of “Low Risk” services that may be eligible for the less intensive “Verification” audit.
- NDIS Policy and Procedure Manual, including:
- Human Resources Management Policy
- Risk Management & Assessment Policy
- Workplace Health & Safety Policy
- Complaints Management Policy
- Incident Management Policy
- Privacy Policy
- Mandatory Reporting and Duty of Care Policy
- Waste Management Policy
- COVID-19 Policy
- Emergency Evacuation Policy
- Policy Manual Acknowledgment
- Related NDIS Templates and Forms, including:
- Feedback / Complaints Form
- Complaints Register
- Complaint Acknowledgement Letter
- Complaint Outcome Letter
- Incident Report Form
- Incident / Injury Register
- Risk Register
- Service Agreement
- Easy Read Service Agreement
- Participant Handbook and Charter of Rights
- User Manual – a step-by-step outline of the application and audit process, and graphical explanation of how to use and personalise each of the documents in the pack.
- Business plan template

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