This pack includes all the policies, procedures, handbooks and templates you need to comply with NDIS Module 5 – Specialist Disability Accommodation. This is the most comprehensive pack on the market, that doesn’t just meet the requirements, but exceeds them with more than 20 additional policies/checklists to assist in the management of your SDA business. Included in this package are:
- Module 5 Policy Manual including:
- Rights and Responsibilities
- Conflict of Interest
- Service Agreement with Participants
- Enrolment of SDA Properties
- Tenancy Management
- Establishing SDA Tenancies
- Rent
- Rent Bonds
- Keys, Fobs, Access Codes and Swipe Cards
- Property Water Charges
- Visitors and Additional Occupants
- Outdoor Living Environments
- Deceased Tenant
- Tenant Absences
- Tenant Transfers
- Tenant Succession
- Property Modifications
- Preventative Property Maintenance
- Reactive Property Maintenance
- Working with Other Providers
- Complaints, Disputes and Nuisance
- Repair Charges
- Debt Recovery
- Appeals
- SDA Tenant Handbook including:
- Who We Are
- Introduction
- Our Commitment
- Compliments, Complaints and Feedback
- Your Agreement
- Property Condition Report
- Rental Bonds
- Market Rent
- Rent
- Household Expenses
- Going Away?
- Transfers
- Ending Your Tenancy
- Personal Emergencies
- Your Rights and Responsibilities
- Lawns, Gardens and Gutters
- Modifications to the Property
- Pets
- Access to the Property
- Home Contents Insurance
- Keys
- Security
- Fire Safety
- Smoke Alarms
- Electrical Safety
- Pay TV, Satellite Dishes and Antennas
- Communal or Shared Areas
- Rubbish
- Garbage Bins
- Pests
- Repairs
- How to Get Involved
- Privacy and Confidentiality
- Complaints
- Appeals
- Important Contacts
- House Rules
- SDA Tenancy Management / Service Agreement Template
- SDA Residency Agreement (for Victoria)
- Your Guide to SDA
- Maintenance Request Form
- Participant Emergency Plan Template
- SDA Inspection Checklist – For New Properties – Improved Liveability
- SDA Inspection Checklist – For New Properties – Fully Accessible
- SDA Inspection Checklist – For New Properties – High Physical Support
- SDA and SIL Accommodation Collaboration Agreement
- Template answers for the 5 provider application questions
- Module 5 – User Manual – a step-by-step guide of how to personalise each of the documents in the pack.
This pack is supplementary to the policies and procedures required for Certification. If you have not yet achieved Certification, please refer to our NDIS Certification Package for documentation and assistance to comply with the NDIS Core Module.
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