Course Overview
This course introduces ISO/IEC 17065, the international standard for bodies certifying products, processes, and services.
Who Should Attend?
- Product certification staff.
- Compliance officers and quality managers.
Prerequisites
- None.
Learning Outcomes
- Understand the principles and requirements of ISO 17065.
- Explore the certification process for products and services.
- Learn how conformity assessment ensures product quality and trust.
- Identify common compliance challenges in product certification.
Key Topics
- Scope and structure of ISO/IEC 17065.
- Roles and responsibilities of certification bodies.
- Certification schemes and criteria.
- Managing impartiality and conflicts of interest.
- Complaints, appeals, and surveillance mechanisms.
Material Inclusions
- Guide to product certification
- Sample conformity assessment forms
- Reference workbook
Assessment & Certificate
- Online multiple choice quiz
- Short reflective questions
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